Thursday, December 06, 2007

Oxymorons, Emphasis On Morons

So, I missed the last day of NaBloPoMo--didn't get out of work before the library closed. And the good news is my head didn't explode.

The bad news is that we still didn't have Internet when I got home that night. Because it turns out the phone company is a big, gigantic liar too (just like the cable company)--the DSL signal that I was assured would be coming to my house was not strong enough to reach our house from their local office. I understand, I guess, that they couldn't have known that instantly in the first phone call, but I'm a little baffled as to why no one could be bothered to let me know that I wouldn't be receiving the service they had promised. When I did finally call on Monday morning, they said, "oh, yes, we tried to send the signal to your house, but you're too far out to receive it" and I said, "And why wasn't I notified of that?" She said, and I quote, "sputter, sputter, spit and mutter..." Whatever. I can't get DSL. So she says, "We do offer dial-up, would you like to sign up for that now."

Uh, no. If I'm getting crappy dial-up service then you can bet your sweet, stupid butt I'm not getting it from your company who couldn't even be bothered to call me back to tell me that all you could offer me was crappy dial-up service.

So there it is.

And the oxymoron? We got dial-up--but we got the upgraded "hi-speed dial-up."

Hi-speed dial-up.

Yeah, but we got it for $12.95/month and it was turned on the exact moment the non-moronic customer service representatives told us it would be.

2 comments:

  1. internet= good news...
    question= how high speed is it?

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  2. It's not as bad as I thought it was going to be--the speed varies between 28 Kbps and 36 Kbps, not that that means much to me. We haven't tried to download anything major yet, but we can browse and IM and e-mail at fairly decent speeds--and it is only $12.95/mo. And I feel like a gigantic baby for whining about it when there's so much more going on in the world worth whining about.

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